RETURN POLICY

Rhodawong offers a 14-day exchange policy: any items must be shipped/ postmarked within 14 days of receipt. All goods return for exchange must be unused, unworn, unwashed, unaltered, and undamaged, in it's original condition with tags attached. For goods damaged during transport, the same style and size can be exchanged once damaged good is returned. Exchanges can also apply if size purchased is incorrect: the same style can be exchanged in a different size once good is returned.

Returns for store credit may only be granted if no size exchanges are available.

Please contact info@rhodawong.com for return service through UPS or USPS international, you must pay for your return shipping. Kindly note that any initial shipping costs will not be refunded.

INTERNATIONAL SHIPPING

Rhodawong offers International Flat Rate shipping to Canada, United Kingdom and Hong Kong. Please note that the recipient is responsible for any associated duties and taxes due upon delivery.

PREORDERS

Items avaliable for preorder will appear with the option to “Preorder”. The launch date and estimated delivery window for preorder items will be located in the description of each product page. When purchasing an item avaliable for preorder, you will be charged immediately. Once your preorderd item(s) ship, you will receive a shipping confirmation with tracking information.